💵 Cash on Delivery (COD) Policy – Auto Axis Pakistan

Welcome to Auto Axis, Pakistan’s most trusted online marketplace for auto parts and car accessories.
We know that trust and convenience are essential when shopping for vehicle parts online — which is why we proudly offer a Cash on Delivery (COD) option on select orders.
Shop confidently, pay securely, and receive genuine auto parts right at your doorstep anywhere in Pakistan.

🚘 1. Eligibility for Cash on Delivery

Our Cash on Delivery (COD) service is available only on eligible products and verified dealers across Pakistan.

✅ Products with COD will clearly display a “Cash on Delivery Available” tag on their product pages.
✅ Orders up to PKR 15,000 qualify for COD at this time.
✅ COD eligibility may depend on product category, seller location, and delivery destination.
✅ Auto Axis reserves the right to adjust COD limits or eligibility without prior notice, as per operational and logistics policies.

📦 2. How the COD Process Works

1. Select COD at Checkout: Choose “Cash on Delivery” while placing your order.

2. Order Confirmation: Receive instant confirmation via SMS or email.

3. Secure Packaging & Dispatch: Every COD order is verified, packaged, and dispatched by Auto Axis to ensure authenticity and safety.

4. Payment on Delivery: Pay the exact order amount in cash to our delivery partner when your package arrives.

5. Get Your Invoice: A digital or printed receipt will be provided after payment for your records.

💡 Important: Never hand over payment to anyone without receiving your order package.

⚠️ 3. Conditions & Limitations

To keep COD transparent and secure for both buyers and sellers:

• All COD orders must be verified via phone, SMS, or email before dispatch.

• COD does not apply to customized, heavy-duty, or special-order items.

• Partial payments or foreign currency are not accepted upon delivery.

• Repeatedly refusing COD deliveries without valid reasons may limit your COD access.

• For large or high-value orders, Auto Axis may request a partial advance deposit before dispatch.

⏱️ 4. Delivery Timelines

Auto Axis strives for fast and reliable delivery across Pakistan.

📍 Standard COD delivery time: 3 – 10 business days (depending on city and product origin).
🚚 Delays may occur due to public holidays, logistics constraints, or dealer verification.
🔍 Track your order anytime through your Auto Axis Dashboard or contact our Customer Care team for updates.

💳 5. Returns & Refunds for COD Orders

If you receive an incorrect, defective, or damaged product:

• Please refer to our Returns & Refund Policy for detailed instructions.

• Refunds for COD orders are processed via bank transfer or store credit within 7 – 10 working days after product inspection.

• Cash refunds at the time of delivery are not allowed, in line with logistics and compliance protocols.

⚖️ 6. Legal & Compliance Notice

This policy follows the E-Commerce and Consumer Protection Laws of Pakistan.
Auto Axis reserves the right to:

• Limit or withdraw COD service for specific areas or products.

• Request identity verification for high-value orders.

• Modify or update this policy anytime, without prior notice.

All legal disputes, if any, shall fall under the exclusive jurisdiction of the courts in Lahore, Pakistan.

🌟 7. Why Choose Cash on Delivery on Auto Axis?

✔ Trusted & Transparent: Pay only after receiving your order.
✔ Nationwide Coverage: Available in all major cities across Pakistan.
✔ Safety Guaranteed: Every COD parcel is verified and packaged by Auto Axis.
✔ Easy Returns: Hassle-free returns and refunds under our verified policy.

🚗 Shop Smart. Pay Confidently. Drive Happy.

At Auto Axis, your trust, convenience, and satisfaction are our top priorities.
Enjoy Pakistan’s most secure auto-parts shopping experience — shop confidently, pay safely, and stay assured with Cash on Delivery by Auto Axis.